Reutech Solutions offers a Network Operating and Call Centre service where users can report faults on their Telecomms or Electronic systems or networks.

Users can use various means to interact with the call centre, such as email, web messaging, text messaging, fax, live chat and other platforms. The call centre is manned by personnel skilled at performing remote troubleshooting and providing remote technical assistance. The fault will also be logged and an available technician will be sent out to assist if the remote assistance is not sufficient, thus increasing the operational availability of the system or network.